From “I’ll Look at It Later” to Game-Changer: Rethinking Benchmarking in Restoration
For many in restoration, the word benchmarking evokes spreadsheets, pie charts, and maybe a few yawns. But what if we flipped the script? What if benchmarks weren’t bureaucratic metrics, but power tools—quietly shaping winning strategies, aligning teams, and unlocking new levels of performance?
CJ Bailey’s story proves exactly that.
In his early days at Aramsco, Bailey was like many of us—too buried in daily tasks to notice a benchmarking report land on his desk. It went into the “I’ll get to it later” pile. Sound familiar?
Fast forward a few years, and benchmarking became the lens through which he transformed his leadership, built stronger franchises at PuroClean, and turned data into business-driving decisions.
Benchmarks: A Leader’s Secret Weapon
Why do benchmarks matter?
At JOC Analytics, we’ve seen restoration leaders go from reactive to proactive once they truly grasp benchmarking’s value. It’s not about tracking data for data’s sake—it’s about:
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Clarity: Benchmarks strip away guesswork. They transform impressions into insight.
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Opportunity: They illuminate gaps and growth areas you didn’t know existed.
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Accountability: Numbers don’t lie. Benchmarks help you face your truth and act on it.
CJ Bailey said it best:
“Without benchmarks, you don’t know the score. You might be working hard, but you can’t tell how you’re performing relative to peers, competitors, or industry standards.”
From Frontline to Framework
Bailey’s journey—from CSR to Regional Director to Director of Software Management—was driven by one thing: seeing patterns others couldn’t. Once he embraced benchmarking, he stopped reacting to problems and started predicting them.
And this is where Powerview™ comes in.
Powerview™ is more than just another dashboard. It’s your restoration business’s command center. With up-to-date metrics across job profitability, cycle times, and crew efficiency, you gain the visibility CJ Bailey once craved—and the ability to act on it today.
Make Benchmarking Your Habit, Not a Hurdle
Benchmarking doesn’t have to be complex or time-consuming. It’s about starting small and staying consistent.
Bailey’s advice?
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Pick a benchmark report (like the State of the Industry Report).
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Compare your numbers honestly.
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Use insights to coach your team and optimize workflows.
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Repeat.
At JOC Analytics, we echo that rhythm: Compare. Analyze. Adjust. Win.
Ready to Benchmark Smarter?
Don’t let your next industry report collect dust. Open it, dig in, and ask yourself: Where do we stand—and where can we go?
With Powerview™, you’ll have the tools not just to answer that—but to build a blueprint for sustained growth.
Check out the full article from C&R here!
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