Showcase Restoration Boosts Efficiency with JOC Analytics

How Showcase Restoration Streamlined Operations with JOC Analytics

When restoration work is moving fast, data can’t fall behind. That’s why Showcase Restoration, a full-service restoration company based in Fayetteville, North Carolina, turned to JOC Analytics to stay ahead.

“Well hey, um, my name is Wayne Atowski. I’m with Showcase Restoration out of Fayetteville, North Carolina. We have an office in Wilmington. We’re a full-service restoration company. We’ve been using JOC now for, uh, 3–4 years. I tell people I’ve got five things I do in the morning, and number one is I go into JOC to see how things are going, and it helps me decide on business—what I’m moving forward with, what I’m doing. My favorite one though is the WIP summary. It really brings it right out to how my people are doing and how they’re producing. Before, I would spend hours extracting information from my accounting program and from the program that I use for project management, and this is instantaneous, and it’s a great thing for my organization. And you know, my coordinators all have access to it, so it highlights areas that they need to work on. It’s very, very, uh, uh, great stuff. Now they have instant data. They take a look at what they should be getting done. They know every hour on the hour what has to be cleaned up. My coordinators are able to look and see what’s missing.”

5 Key Takeaways from Wayne Atowski’s Experience:

A Morning Must-Have: JOC Analytics tops Wayne’s daily priority list. It’s his first stop each morning for understanding company performance and deciding where to focus.
Favorite Feature: WIP Summary: The Work In Progress summary offers an at-a-glance view of team productivity—a major time-saver and decision-making tool.
From Hours to Instant: Instead of spending hours digging through accounting and project management tools, Wayne now gets instant visibility into key metrics.
Empowered Teams: Coordinators now access the data themselves, highlighting areas needing attention and taking real-time action.
Hourly Accountability: Up-to-date dashboards help staff track what’s on track and what’s not, every hour.

JOC Analytics helps Showcase Restoration make better decisions, faster. Whether it’s tracking progress, finding gaps, or enabling coordinators to act swiftly, the platform delivers clarity and efficiency across the board.