AnswerForce Announces Partnership with JOC Analytics!!

The phone answering service AnswerForce has partnered with JOC Analytics to give restoration businesses access to useful, easy-to-use business intelligence reports. These reports pull from the call and chat data gathered by AnswerForce’s virtual receptionists to provide restoration businesses with valuable insights to help optimize their operations.

As a business analytics platform focused on the restoration industry, JOC Analytics gather data from various touchpoints in a restoration business’ sales journey. Through the partnership, they can identify call and lead data generated by AnswerForce and link it to the jobs the restoration business has won. That enables AnswerForce customers to see the direct impact 24/7 reception services have on their bottom line.

AnswerForce Head of Business Development Mandy Rewis said: “I’m incredibly excited for Restorers to have even better data on how much of an impact calls to their business have on revenue. In restoration, every call matters, and with the powerful tools JOC Analytics offers there will be an even clearer link between FNOL calls and revenue.”

Kenny Business Manager of JOC Analytics said: “We are thrilled to partner with AnswerForce to offer our customers an unparalleled view of their call data and job performance. This collaboration allows businesses to manage and track the performance of their calls efficiently while gaining valuable insights into their operations. With our combined solutions, customers can focus on the work that truly matters for growth, leveraging time as their most valuable asset.”

Learn how JOC Analytics can provide solutions to improve everyday business processes!

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