Case Study: How One Restoration Company Recovered $400K in Just Days with JOC Analytics
Overview
When a surprise weather event unleashed 8 inches of rain in just 90 minutes, one restoration company found itself in the middle of a short, intense surge event. Spanning just five days, the volume of incoming jobs skyrocketed—and chaos quickly followed. But amidst the storm, one constant helped the company keep control by keeping track of restoration project data: JOC Analytics’ Powerview™ platform.
The Challenge: A Storm Surge Without Warning
Severe weather events are nothing new to the restoration industry, but what made this particular storm different was its unpredictability. Forecasts failed to predict the intensity and speed of the rainfall. As a result, the operations team was caught off guard. Jobs started pouring in, paperwork piled up, and key project data began slipping through the cracks.
The company managed to respond to the surge and deliver services, but a critical follow-up audit revealed a concerning issue: dozens of files lacked essential documentation.
The Turning Point: Using JOC’s Big Picture Report
Enter Powerview™, JOC Analytics’ data platform. By leveraging the JMR Big Picture report—a centralized view of all ongoing projects—the team quickly flagged 75 files that were missing core elements:
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Estimates not submitted
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Work authorizations not uploaded
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Invoices not generated
Manually locating these discrepancies through the company’s CRM would have taken hours, if not days. But with Powerview™, the gaps were identified in minutes.
The Outcome: $400,000 Recovered
Thanks to JOC Analytics, the restoration firm was able to recover nearly $400,000 in potential revenue that could have otherwise gone unnoticed or delayed. These weren’t just loose ends—they were critical documents tied directly to project completion, customer satisfaction, and cash flow.
By centralizing data visibility and simplifying access to operational KPIs, Powerview™ transformed what could have been a financial loss into a powerful win.
Key Takeaways
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Speed Matters: During high-pressure events, time is money. Powerview™ saved hours of manual CRM digging.
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Visibility is Everything: The Big Picture report offered a one-screen solution to audit and act on file discrepancies.
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Data Recovery = Revenue Recovery: Identifying and correcting 75 incomplete files led directly to reclaiming $400K in revenue.
Final Thoughts
This case isn’t just about weather. It’s about operational agility, and how JOC Analytics empowers restoration professionals to take control—even when chaos hits. With the right tools, your team can not only respond to emergencies but also turn crisis into opportunity.
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